Privacy Policy
1. Information We Collect
Personal Information
We collect information you provide when using LabelLobster.com, including:
• Name, email address, phone number, and shipping address
• Payment details (securely processed through our payment providers)
• Account login credentials and preferences
• Purchase history and order details
• Custom designs, logos, artwork, and files you upload for your labels and stickers
• Messages and feedback you send to our support team
Automatically Collected Information
When you visit our website, we automatically collect:
• Device and browser information
• IP address and location data
• Pages viewed and navigation patterns
• Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
• Produce and deliver your custom labels and stickers
• Process payments and fulfill orders
• Send order confirmations, shipping updates, and respond to inquiries
• Store your designs for easy reordering
• Send promotional offers and updates (only with your permission)
• Enhance our website and customer experience
• Prevent fraud and ensure account security
• Meet legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information. We share your data only when necessary:
• Service Partners: We work with trusted providers for payment processing, shipping, order fulfillment, and email communications
• Legal Obligations: When required by law or to protect our rights and the safety of others
• Business Transitions: In the event of a merger, sale, or transfer of our business
4. Protecting Your Data
We take data security seriously and implement protective measures including:
• Encrypted data transmission using SSL/TLS technology
• Secure payment processing through certified payment providers
• Restricted access to personal data on a need-to-know basis
• Regular security reviews and system updates
5. Your Privacy Rights
You have the right to:
• View and update your personal information
• Request deletion of your account and stored data
• Unsubscribe from marketing emails at any time
• Download a copy of your information
• File a complaint with your data protection authority
6. Cookies and Tracking
We use cookies and similar technologies to:
• Keep you logged in and remember your preferences
• Understand how visitors use our website
• Deliver relevant content and advertising
You can manage cookie preferences through your browser settings. Note that disabling cookies may affect website functionality.
To opt out of targeted advertising, visit: http://optout.aboutads.info
7. Third-Party Services
LabelLobster.com integrates with external services to provide our offerings:
• E-commerce platform (Shopify)
• Payment processors
• Shipping and logistics providers
• Analytics platforms
• Email and marketing tools
• File storage and processing services
8. Children's Privacy
LabelLobster.com is not intended for individuals under 13 years of age. We do not knowingly collect information from children under 13. If we discover such data has been collected, we will delete it promptly.
9. Data Retention
We retain your information as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request data deletion at any time by contacting us.
10. Policy Updates
We may update this privacy policy periodically. Changes will be posted on this page with a revised "Last Updated" date. For significant changes, we will notify you via email or website notice.
11. Contact Us
Questions about this privacy policy? Contact us:
Email: order@labellobster.com
Website: LabelLobster.com